Our Terms and Conditions
When booking accommodation with Bowacre, you are agreeing to enter into a binding contract with us.
References to ‘us’ and ‘we’ in these conditions relate to Bowacre and references to ‘you and ‘your’ relate to the person making the booking and all members of that persons party. When we email or post a confirmation of a reservation to you, we enter into a contract with you, which is subject to these booking conditions.
Bowacre accept no liability for personal injury and/or loss or damage to possessions. In making this booking you are accepting full responsibility for yourself, your booking party and you are agreeing to abide by our Terms and Conditions.
Health and Safety
Bowacre is run as a rural retreat and sits in a beautiful area of the rolling hills of mid Devon (affectionately know as Real Devon). As such we strive to leave as little impact on the land as possible so the terrain maintains uneven and slippery ground with the addition of many rabbit and mole holes.
There are steep banks, an unprotected pond and the ground being clay gets VERY slippery in damp and wet conditions so please we careful when walking around Bowacre and ensure you wear suitable footwear.
Please note it is VERY dark at Bowacre during the night and a good torch is a must, a torch and lantern are provided with your bell tent.
There is no WiFi in the field, we want you to relax! However if there is an urgent need to use the internet please just ask. As we use satellite for our internet should you need to download a lot of data we will need to make a charge of £10 per 1gb.
For your luxury our compost toilet is one of the best, UK built by Kildwick. The toilet has instructions and we hope you enjoy the experience. If of course you prefer to use a “normal” toilet they can be found in the courtyard next to the main house.
The shower has instructions but please be very careful as the water can get very hot
A bottle of drinking water is provided but the tap water is very palatable and can be used to fill the kettle
A cooler box is provided, the freezer blocks are in the freezer in the kitchen which you will find in the courtyard.
We have supplied a two burner stove with your bell tent, there are also cooking facilities in the courtyard kitchen together with a fridge and freezer.
Bookings can be made via email or telephone directly to us and we will send your booking confirmation via email or post. Please contact us if you do not receive this. Please check your Booking Confirmation and notify us of any errors immediately.
Telephone, email or online bookings remain provisional until we have received your cleared deposit/full payment. Once payment is cleared you will receive email confirmation of your booking. Provisional bookings are held for 10 days, unless they are within a month of the letting time, in which case they will be held for 48hrs.
Bookings are non-transferable (All the guests names must be on the booking form)
Only the number of adults and those names shown on the booking may stay over the booking period
We are an adult only site and you must be over 18yrs old to make a booking at Bowacre
The Rustic Bell Tent is for holiday use only, for the time specified in your booking.
A deposit of 50% of the total booking cost is required on booking, the total amount is payable 2 weeks before your stay at Bowacre. Reminders may not be sent.
Cancellation/changes to your booking by you: If for any reason you need to cancel or change your booking please let us know initially by phone or email, it must then be confirmed in writing to us. We do this to ensure both parties are clear on the cancellation/change being made. We will do our best to accommodate any change and try to re-book so any payment can be refunded.
If we are unable to re-book or accommodate the required change then the following will be applicable:
Cancellation up to 2 weeks prior to booking 10% of payment will be refunded
Cancellation 3 – 2 weeks prior to booking 20% of payment will be refunded
Cancellation 4 – 3 weeks prior to booking 35% of payment will be refunded
Cancellation 4 weeks and over prior to booking 50% of payment will be refunded
Cancellation/changes to your booking by us: We will do all we can not to cancel or change any confirmed booking but we reserve the right to do so should it become necessary.
Arrival and Departure
Arrival time – Please try to arrive between 3:30 pm and 7:00 pm. If you are running late or get lost then please contact us.
Departure time – When it is unfortunately time to depart please can you do so by 11am
If you do not contact us and you have not arrived by noon on the day following the booking start date we will treat your booking as having been cancelled by you and you will not be entitled to any refund.
We unfortunately cannot accommodate any pets due to our proximity to local farm land and the abundance of local wildlife, sorry.
All vehicles, bikes or motor bikes are parked at the owners risk, Bowacre cannot accept any liability for damage to or loss from any vehicles, bikes or motor bikes parked on its land.